Nowadays we are witnessing a convergence of technologies and new forms of communication that allow for the personalization of mass communications and standardization of individual communications. Even though convergence lacks a generic or universal definition, it can be divided into technological, market, economic, and regulatory categories; and is taking place between infrastructures, and at the content, service, and application levels. As technological convergence relates to the information and communication technologies (ICTs) sector, it is not only a technological issue but also a developmental one, with impact in everyday lives and bridge of digital divide. It is changing the nature of communication, consumption, work and leisure; and, more important, it brings benefits and opportunities as well as challenges and threats to our society. The objective of this paper is to mention those benefits and opportunities along with some concepts about convergence and, finally, to give some recommendations to overcome challenges.

Keyword: convergence, technologies, communication, infrastructures

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